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You may find the answer to your question there. If you still need assistance, feel free to contact us using one of the forms below, and we will respond within one business day.

Attention Members
If you are able to log into your account, please do so and use our help desk to contact us.

OFFICE HOURS:

MONDAY - FRIDAY
8:30am to 5:30pm PST

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Frequently Asked Questions

How do I reset a lost or forgotten password?

Please take a look at this tutorial to help you reset a lost or forgotten password: View Tutorial.

How do I change my Password?

Please take a look at this tutorial to help you change your account password on goldrushgetaways.com: View Tutorial.

What is my username?
All Goldrush Members have been given a username when their online account was created. Therefore, your username is your member number preceded by 2 lower case g's (for example: gg98765 - where 98765 is an example member number)
I keep getting an 'Invalid Token' error and can't log in.

Rest easy, this error is not related to your username or account. This error is caused by certain circumstances that can easily be corrected.

Try the following if you encounter this error:

  1. Close all open browser tabs
  2. Close all open browser windows
  3. Quit your browser
  4. Open a new browser window and type www.goldrushgetaways.com into the URL bar at the top (do not use any previous links or bookmarks
  5. Attempt to log in to our site

If you still encounter this error, please do not hesitate to contact us.

I am having trouble accessing the website. What should I do?

If you have any 'pop-up blocker' tools installed, you will need to set them to allow content from goldrushgetaways.com in order to access this site properly.

Why can't I register for a class?

All classes have a maximum number of attendees allowed. Once this limit has been reached, the "Register" button will no longer appear on the Event Details page.

Why did I see a page about 'SiteLock' when I went to goldrushgetaways.com?

We have recently subscribed with a provider 'SiteLock' to offer website protection that finds and automatically fixes threats, prevents future attacks, and accelerates website speed. From time to time, you may see the following page requesting that you enter the words shown in the images. If you encounter this page, please follow the simple online instructions in order to access to our website.